Privacy Policy
Solstice Senior Living is committed to protecting your privacy. We work hard to earn your trust, and that’s why we have made some important changes to our privacy policy.
This Privacy Policy applies to information collected via our Solstice website, as well as communication with internal and external stakeholders. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.
If you provide us with your Personal Information, you have the right to review and amend that data, ask that it be deleted and opt out of future communications. To exercise any of these rights, please contact us at CAPrivacyrequest@islllc.com. We will respond to your request to change, correct or delete your information within a reasonable time frame and notify you of the action we have taken.
Contact Us
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at CAPrivacyrequest@islllc.com or via phone at 877-837-3717.
Compliance With Our Privacy Policy
We use the information we collect only in compliance with this Privacy Policy.
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the websites and to improve the subscription service; and/or (b) send information to you that we think may be of interest to you by post, email or other means.
Security of Your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. If you have any questions about the security of your Personal Information, you can contact us at CAPrivacyrequest@islllc.com.
Social Media Features
Our websites include social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address and which page you are visiting on our sites and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the Privacy Policy and other policies of the companies providing them.
Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below.
Log Files
We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Solstice Senior Living to provide general statistics regarding use of the websites.
Reviewing, Correcting and Removing Your Personal Information
Upon request, Solstice will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our record
- To opt out of being solicited by Solstice Senior Living
To exercise any of these rights, please contact us at CAPrivacyrequest@islllc.com or by phone at 877-837-3717. We will respond to your request to change, correct or delete your information within a reasonable time frame and notify you of the action we have taken.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, or by emailing us at CAPrivacyrequest@islllc.com or by calling us at 877-837-3717.